Hemfixarna

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First name

Surname

Swedish social security number

cellphone number

Place of residence

Which tools to you have?*

Screwdrivers

Electric screwdriver

Drill

How often can you work with furniture assembly?*

Choose only one

Sometimes

Part time

Full time

Where did you find us?*

Who recomended you?

Name of the Fixare

We have requirements for a driving license and a car, do you have access to it?*

Choose only one

Yes, I have a drivers license and access to a car

Have you drilled into a wall before?*

Choose only one

Yes, I have drilled into a wall multiple times and I feel comfortable with it

No, I have not drilled into a wall before

What do you do if you are late for an assignment?*

Calls the customer and notifies the delay

Pretend it was a misunderstanding

The customer gets involved in the work and gives incorrect advice, how do you handle it?*

I tell the customer that I follow the installation instructions

Ask the customer to do it better themselves

Leaves the customer

What do you do if the customer has a dog that makes the work difficult?*

Trying to be friends with the dog

Ask the customer to remove the dog for the dog's safety

Scares the dog away

You notice that you happened to assemble the furniture incorrectly, what do you do?*

Blames on factory defects

Pretend like nothing

I´ll do it again, and this time right way

The customer is noticeably drunk or under the influence of drugs and does not answer your questions about the assembly, what do you do?*

Leaves the customer immediately and notifies the customer service

Perform the work quickly

What do you do if the customer is unpleasant to you?*

I am unpleasant towards the customer

I cancel the assignment

I am a professional and show a good face while I do the work

The customer offers you coffee, what do you do?*

I thank the customer for the coffee and accept a cup if I wants some

I say that coffee is disgusting

The customer asks many questions that interrupt your work, how do you handle it?*

Pretends that I don´t hear the customer

Inserts some headphones

Asks the customer that I would appreciate working undisturbed

The customer has a messy home, what do you do?*

I do my work and then leave

Recommends the customer a good cleaning company

I help the customer clean

The customer's home smells bad, what do you do?*

I ask the customer to open a window to be able to work

I leave the customer

I put on a face mask

The customer hardly speaks any English, how do you communicate?*

By using body language and testing other languages I can

I just nod and smile

I ignore communicating

The customer wants to pay you directly, do you accept the payment?*

Yes, no one notices

There is a threatening atmosphere at the customer's home, what do you do?*

I cancel the assignment immediately

Sneaks out the back door

I argue againt the customer

The customer says that you should do more than what was stated in the job description, what do you do?*

Ensures what applies with customer service and performs it

Do what the customer asks for

You have an assignment booked today and notice that you have a fever, what do you do?*

I'm waiting and hoping I get well

I go home and rest to get well

I call the customer and offer to rebook the time

Should you take off your shoes when the customer lets you in?*

Always

Yes, unless the customer agrees that I wear them indoors while I work

Never

I want to take a photo of the furniture I mounted, is it OK?*

Yes, but only if the customer accepts it

Of course

Never

The furniture is large and the customer offers to help, is it OK?*

No, never

Yes

The customer is super nice and offers me to sit down and talk for a while, what do I do?*

I say I am not allowed to talk during working hours

I say I have a customer to visit and have lack of time

I say to customer that I don´t want to

Which of the following statements best describes you?*

I'm driven to make money

I'm driven to meet new people

I am driven by helping the customer

I'm driven to do a good job

If you mount a wardrobe lying down with the dimensions H = 236 and B = 58, I need at least the ceiling height xxx to be able to raise the wardrobe (dimensions in centimeters)*

244 cm

236 cm

300 cm

All tall furniture from Ikea must be attached to the wall so that they do not ...*

Vibrate

Tip over

Crack

A piece of furniture that is assembled has both a screw and a wooden plug in the packaging, must the wooden plug be used?*

No, it is not mandatory

Yes

The back of a bookshelf consists of a masonite board. The assembly instructions state that it must be fastened with a stud, is it needed?*

No, it is not mandatory

Yes

To protect the floor when assembling a dresser, you can use...*

Several options are possible

The packaging

A carpet

A blanket

When using a screwdriver when assembling furniture with a chipboard frame, the screwdriver should have ...*

Wrist protection

Power meter

Torque control

If you mount the legs on a box spring mattress, when lifting the bed you must keep in mind that ...*

Flera alternativ är möjliga

Lift the bed, not tip over

Not to scratch the floor

Put on the mattress cover first

To symmetrically attach knobs to doors without pre-drilled holes, you use a...*

Colleague

Hammer

Drilling template

To adjust the door on the most common IKEA furniture, you use the screws on the*

On the hinge

The door

Which item is most suitable to use to open the packaging for IKEA furniture to avoid damage to the furniture?*

A sharp object such as a knife

An object such as a plastic spatula

The concrete drill gets stuck. Probably reinforcement, then it is best to...*

Press harder

Back up and pull out the drill

Use a crowbar

To mount a heavy TV on a drywall, you use*

Drywall anchors (molly)

Nails

A staple gun

When drilling in walls and ceilings with an impact drill, you must always vacuum to:*

Stabilize the drill

Prevent dust from spreading

Increase precision

Which of the following option is a type of screw head?*

Torx

Square

Rotating

Can a 5.5 mm percussion drill intended for concrete force a rebar?*

Never

Always

Most often

You know you came across a rebar when...*

The drill stops and the sound changes

It strikes sparks

The drill drives in faster

Before drilling holes for drywall anchors (molly), you must find ...*

The hammer

The studs

The horizontal line

How high a painting should be hung is always determined by*

How high other paintings hang

Customer

Google

How long should the plastic plug be in relation to the drill?*

About the same length

Twice as long

Doesn´t matter

An attachment in a concrete wall releases because the hole has widened, what do you do then?*

It can not be solved

Sets a new plug of the same dimension

Drill with larger drill and insert larger plastic plug

Is it OK to drill a shelf in a shower corner below the shower?*

Absolutely not

Yes, is it OK

To make the shelf look straight (sit horizontally) in the room, you use*

A spirit level

A folding rule

A spirit level and a folding rule

When using a folding ruler, pay attention...*

That the two different sides show different

The vertical dimension

The shrinking moon

A concrete drill has a carbide tip that is usually called*

Durum

Kajal

Diamond

To get the percussion drill to hit as hard as possible, you must ...*

Press all you can

Press so that the drill bounces to the maximum

Barely press at all

Allen keys is also called...*

Torx

Combination lock

Hex keys

When sawing wood with a jigsaw, it is important to...*

Keep the blade clean

The saw is on the opposite side of the surface which should be chip-free

Press hard with the saw blade

A hole saw is used to saw holes that are*

Square

Soft

Round

A hole saw can be used with a*

Hammer

Screwdrivers

Electric screwdriver

Is it OK to borrow tools from the customer?*

Always

No, never

Only if the customer offers

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